FAQs

Our Products:

Our Signature Serum is suitable for all skin types, including sensitive skin. It helps hydrate, nourish and soothe your skin leaving a balanced and radiant complexion.

Yes. Our Night Recovery Cream is suitable for all skin types, including oily and sensitive skin. It contains SOM1X, our proprietary blend of powerful active ingredients which helps maintain a balanced, healthy-looking complexion.

Exosomes are secreted from living cells and contain many benefits for the skin. You’ll find Green Tangerine Exosomes in our Signature Serum and Vitamin C Daily Defence Moisturiser SPF30. This potent ingredient helps to reduce inflammation of the skin, which in turn reduces the appearance of wrinkles and gives skin elasticity and hydration.

We always advise taking our skin quiz to get your personalised skincare routine. However, if you’re new to Dr Somji Skincare and want to try a product, we recommend using our Signature Serum. The Signature Serum is suitable for all skin types including sensitive skin, and contains a powerful antioxidant formula that hydrates, soothes and protects the skin, leaving it feeling plumped, brighter, and more radiant.
You can shop the Signature Serum here.

We have not and will never test any of our products on animals.

There are no expiry dates on our products. All our products are safe to use for up to 12 months from opening.

If you are pregnant or breastfeeding, we recommend to avoid using any products containing retinol or a retinol derivative. Both our Signature Serum and Night Recovery Cream contain an encapsulated form of Retinol.
We always recommend consulting your doctor before using any skincare product while pregnant or breastfeeding.

Yes. All our products are fragrance-free.

It means that the Dr Somji Skincare products do not contain an added fragrance, perfume, aromatic essential oil or aromatic essential oil blend.

Because many fragrances and especially essential oils and essential oil blends included in skincare products contain allergens which can potentially cause skin irritation or an allergic reaction. For this reason we didn’t include fragrance as Dr Somji Skincare is designed for those who may have sensitive skin but still want highly efficacious, sophisticated formulations.

This is because a few of the ingredients in the formulations have a subtle and natural aromatic odour which comes through softly in the products.

This is because many of the ingredients across the product range have their own characteristic odour and as each product formulation contains different ingredients this gives the variation in odour across the products.

All of our skincare packaging is recyclable, except for the bottle lids. Please check with your local recycling service for their restrictions. Cardboard packaging is fully recyclable.

Orders:

In the UK, you can place your order using Mastercard, Visa, Klarna, ApplePay, or PayPal. Outside the UK, you can use Mastercard, Visa, or PayPal.

Our delivery times and charges can be found here

Our delivery times and charges can be found here

We use Royal Mail for all UK deliveries. Outside the UK, we use a number of different couriers. Your order dispatch confirmation email will provide details on the courier and tracking.

If you have an account with us, you can log in and track your order from here. You’ll also have a tracking link on your dispatch confirmation email.

If you wish to cancel your order, please notify us on support@drsomjiskincare.com within 2 hours of order placement.

We always do our best to make sure you order arrives with you in perfect condition. However, on the rare occasion a product may have been damaged in transit, we ask you to follow our Returns procedure which can be found here.